Privacy Policy

At Rawan (“we,” “our,” “us”), we believe trust is the foundation of every community. Just as we are committed to creating clothing that moves with you, we are equally committed to protecting the information you share with us. This Privacy Policy is our way of being transparent about what we collect, why we collect it, and how we keep it safe. Whether you are browsing, joining our movement, or making a purchase, your privacy will always remain a priority.

1. Information We Collect

When you use our website, we may collect the following:

• Personal details: name, email address, phone number, billing/shipping address.
  
• Payment details: collected securely via our payment partners (we do not store full card details).
  
• Account information: login credentials, order history, preferences.
  
• Usage information: device data, IP address, cookies, browsing activity on our site.
  

2. How We Use Your Information

We use your information to:

• Process and deliver orders.
  
• Communicate with you about purchases, updates, and support.
  
• Improve website functionality and user experience.
  
• Send marketing and promotional messages (only if you opt in).
  
• Run analytics and advertising (Meta, Google, etc.) to improve our brand.
  
  

3. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart.
  
• Understand browsing behavior through analytics.
  
• Show relevant ads through remarketing on platforms like Meta, Instagram, and Google.
  
  

You can disable cookies in your browser, but some parts of the site may not work properly.

4. Sharing of Information

We only share your personal data with trusted third parties for business purposes, including:

• E-commerce platform: Shopify
  
• Payment processors: [e.g., Stripe, PayPal, local gateways]
  
• Shipping providers
  
• Analytics & marketing tools: Google Analytics, Meta Ads
  
  

We do not sell your personal data to third parties.

5. Data Security

We use reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

6. International Users

If you access our website from outside Pakistan, your data may be transferred and processed in other countries where our partners operate (such as the US, UK, or UAE).

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct or update your information.
  
• Request deletion of your personal data.
  
• Opt out of marketing emails (unsubscribe link provided).
  
  

8. Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect their data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 support@rawanpakistan.com
🌐 www.rawanpakistan.com